How to Factory Reset Your Verizon Fascinate Samsung Galaxy-S Phone

By popular demand, this is how you can factory reset your Samsung Fascinate Android phone from Verizon. [Note: Most Samsung phones are similar]

Warning Note: This factory reset will erase your contact information and phone apps permanently! Back up your personal data before attempting this. If you have a Verizon Fascinate, please try my other method to unlock your phone:


1. Completely power down your phone by pressing the power button for 2 seconds and selecting Power Off.

2. Let it power off completely for 20 seconds.

3. While pressing the volume up and volume down button together, press the power button to turn on your phone.

4. Accidentally, you may go into download mode. See this link if you get stuck:

5. When successful, it will go in to Manual Mode (or Android System Recovery) and you will see the following menu:

– reboot system now

– apply

– wipe data/factory reset

– wipe cache partition

6. Use the volume down button to highlight “wipe data/factory reset”.

7. Press the Home button to select wipe data/factory reset your phone.

8. At the warning message, press volume up to reset device or volume down to cancel.

9. After wipe is complete, press the Home button to reboot.


Other phone instructions can or will be different. Please search for your own method as necessary.

Let me know if this unlocked your phone as there are reported failures!


91 Responses to How to Factory Reset Your Verizon Fascinate Samsung Galaxy-S Phone

  1. Saif says:

    I love you.

  2. Susan says:

    hey there i held the up and down button with the power button, then i got to the black and blue system recovery screen i went down to wipe data/factory reset then it loaded finished , then i rebooted and let it restart up and it still asked for a gmail username or email and password and thats what i was trying to get around of -___-

  3. David says:

    I’m surprised a factory reset didn’t solve that.. perhaps this so-called factory reset is not the right solution to bypass the locked screen. Can you also wipe the cache partition to see if that helps? Assuming you have the Fascinate or a Galaxy-S phone, have you tried the other method?

  4. Hal9000 says:

    First clear cache settings for your phone after going to the black screen. Then wipe data/factory reset, but BE SURE TO REMOVE YOUR SD CARD
    (I did anyway, I was stuck at the google account recovery screen by the way)
    Then re-boot, it should get you past the log in screen and just have the swipe to go screen [no lock]

  5. Mikey says:

    Is this method for samsung galaxy s 19000?? How long do i hold the volume up and down buttons for coz i cant seem to get it :(

    • Debbie says:

      My daughter had a locked screen and couldn’t get into to her Galaxy S GT-19000. I called our service provider and she said to do a factory reset . She said to hold the volume up button plus the home key plus the power button at the same time. Then when a screen comes up let go and select wipe data/factory reset. Then reboot. This worked perfectly and had no problems. Hope this helps.

      • Jeff says:

        Hi, thanks for this advice. My daughter had locked my son’s Galaxy Y – GTS 5360 and my son couldn’t remember any of his Googlemail login details. It does wipe all details, but at least his phone is back working.

    • Tim says:

      after u press and release the power keep holding till the screen pop even though samsung apear still dont release till the screen pop … and by the way i cleared cashe and factory reset still wont pass the log screen

  6. David says:

    This is actually for the Samsung SCH-i500.

  7. seven says:

    What do I do becuz I did that now it says press send to activate your phone and I press send and I have to put in sum numbers what do I put

  8. Adam says:

    after endless hours of attempting to factory reset my samsung i5500 to bypass the gmail username screen, still no luck – the volume + end call combination does not seem to work :( am i doing something wrong?

  9. nickey says:

    this was very very very very very helpful thank thank thank so much

  10. nickey says:

    this was very very very very very very thank thank thank thank soooooooo much thank!!!!!!!!!!!!!!!!

  11. brian says:

    my phone went in to download mode and about 2 minutes later it disappered. Now it won’t power on. Please help

  12. kath says:

    how bout for the samsung gravity t589? it was asking for google account . i tried my accnt for a million times it ddnt work. help me please!

  13. daniel says:

    Was wondering if this works for a ZTE San Francisco?

    Whenever I hold the up and down volume with the power button, it just comes up with a little white square saying “FTM” in the middle, and I can’t do anything on this screen.

  14. milad says:

    thanks it really works …..
    viele danke ….

  15. antonio says:

    it works, i thought at the start it wasn’t going to buth after 10-15 trys i got the hang of it, with out this i would of not known what to do

  16. david says:

    Does this work for the galaxy s vibrant ?
    (when trying to reset after many attemps to unlock )

  17. HateLockedMode! says:

    It does not work with samsung galaxy y gt-5360 :(

  18. giovanni says:

    ik heb een samsung galacy s1 maar ben die patroon en g-mail account vergeten wat moet ik nu doen ?

  19. C.J. Whitney says:

    Thank you very much. I walked through the steps with a Verizon rep and couldn’t get through. He was very good but had never actually used the system so he wasn’t sure of how long to hold the volume and power button. I kept trying and finally got it, then found your web answer to proceed and it worked perfectly.

  20. sephorah says:

    it did not work for me

  21. Izwanjimeno says:

    how about samsung galaxy S GT-19003? When i on it, it will open a gmail account sign in then it say too many pattern attemps! do you know how to remove that? i has forgot the password. Please help me :(

  22. kei says:

    i forget my pattern in my galaxy y what will i do please help me.

  23. ty says:

    thanks man this is very good! i really aprreaciate it!

  24. dannyspeakman says:

    woooo thought that was the end for my android phone, thanks alot man! awesome post!!!!

  25. Regina says:

    thank youuuuuuuuuu!!!!! 😀

  26. Tia says:

    I followed the directions and i got it on the second try. I didnt hold the volume key long enough the first time……Thanks so Much!!!!!

  27. crissy says:

    hiya i really need help my my Samsung S GT- I9000! the google account screen comes up and ive completly forgotten it really need ur help ASAP

  28. alp says:


    So I’ve got my freinds phone and I’m trying to hard reset the device because they forgot their Gmail account and they have been locked out of the device but unfortunatly when I attempt to hard reset the device (i.e. Volume down + call + Select button + end call button) I get this Android Logo of a droid with a shovel stating it’s downloading, Is their anyway I can bypass this screen with like a code input or something or is their like a program I can install onto my sd card of which when I insert it into a Android Device it erases everything.

  29. ismail says:

    benim room atarken ünlem i?aretli ekranda kald? telefonum..hiçilerlemiyor,aç?lm?yor , usb den bilgisayar görmüyor,harde reset olmuyor??

  30. ali says:

    Pls help i done hard rest my phone turns on goes pass samsung. Logo but then the screen goes black pls help

  31. Sadaq says:

    Hmmm, This Trick doesn’t seem to be working for me..My android is messed…I don’t even have a proper home button…-.-. So your Advice never quite Cut it through. maybe if you come to my house personally we can sort something out. 😛 😀 :3 :@

  32. Sadaq says:

    Anyone have a Android with a big bar for the home button?? Thought not.

  33. Sadaq says:

    AND.. ‘nickey’ you fail with the “Thanks you’s” Maybe if you cut the slack and Shut the hell up…People might like you.

  34. Sadaq says:

    And “Saif” Realistically, You don’t know the man.. so stop saaying you “love” him

  35. Sadaq says:

    I’m By the way people, I’m a 35 year old hacker. so i’ll DDOS Your laptop in a minute if you don’t piss me off.
    Orr, I’ll just do a key logger, which mean I can print screens of what your typing (Via Hotmail password Ect) So anyone still trying to mess with me

  36. Cheung says:

    Mine is a Galaxy Ace S5830. I can reset it by pressing the power button and the home button at the same time for about 5 sec.

  37. DOES IT WORK 4 SPRINT says:


  38. Oscar says:

    That was easy, Thanks!!!

  39. Anthony says:

    DUDE THANX bought a phone from my lil brother and he didnt know the draw pattern ur steps worked i appreciate it

  40. jrpasion says:

    it did not work for me. I tried it several times… it’s still asking for a gmail account
    what will I do now?

  41. my mobile is a samsung G-T15500 my prob is i cant unlock my screen, i set a pattern and i have completely forgotten, the pattern can anyone help plz thank you

  42. Andy says:

    Thank you……….. Very much!!!!!
    It works really well with my Samsung Galaxy Note!!!!
    But, i hold the volume up button plus the home key plus the power button at the same time. Then when a screen comes up let go and select wipe data/factory reset. Then reboot. This worked perfectly and had no problems…

  43. HakrzLAWL says:

    It works if you follow the instructions, just note the following steps

    Remove Batt
    Replace Batt
    Press and hold “Volume Down”
    Press and hold power
    Release Power when you see Samsung Logo **DONT LET GO OF VOLUME DOWN YET **

    Wait for menu
    Then release Volume down button

  44. Michelle says:

    Worked great for my Samsung Continuum after many tries of the tapping method! Thank so much! You are truly a phone saver!

  45. SHui Yng says:

    how to unlock Samsung Galaxy S II (GT-I9100)fter too many pattern attempts? is it same with Samsung Galaxy S?

  46. Amanda Jacob says:

    thank you that was so EASY!!!!!

  47. Reese Lucky says:

    Perfect. It worked the first time I tried it. Thank you so much :)

  48. ieqa says:

    plss help me .. my android become like this too many password attempt since past 2 days .. i have tried many time try to unlock it … but it didn’t work for me .. mine is china phone .. on screen only have button for option, back, power, volume up and down ,, there’s no home button .. so, i can’t follow ur instruction .. plss help me ..

  49. stacy says:

    when you hold down volume up button plus the home key plus the power button at the same time. Then when a screen comes up let go and select wipe data/factory reset( you the use the volume button to select). Then reboot.

    It really works, just keep trying

  50. gopi chand says:

    i am very happy this really works

  51. Ashleigh says:


  52. miraldo says:

    l turn my phone off when mi see de attin downloading do turn you phone off what can i do now

  53. saquib says:

    i press volume key and start my fone but dont show any option only my screen black

  54. Anil Sharma says:

    Hi, I have recently purchased Samsung Galaxy Lite Duos . But I attempt wrong Screen Look Many Times. So its locked Permanently. Its Showing Login Google Account To Unlock . But I can not Getting Locked in my Google Account. Please Tell Me How to Unlock……….

  55. mariyum says:

    Thankuuuuuuuuuuuu soooooooooooooo muchhhhh!!!!!!!! u can’t think how much was I depresseddd cox of this!!!!!!!!

  56. […] How to factory reset your verizon fascinate samsung galaxy […]

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  60. oti says:

    thanks alot for the info i was able to factory reset my samsung galaxy ace smart phone after the too many pattern lock. cheers

  61. bravo says:

    how to reset Vodafone v860 after many attempt s

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